ITIL v3 Intermediate Level leading to ITIL Expert™

 

Aims to help students to become ITIL Expert, the bundled programme gives students intensive study to the following modules:

  • ITIL v3 Operational Support and Analysis (OSA) + one exam
  • ITIL v3 Planning, Protection and Optimization (PPO) + one exam
  • ITIL v3 Release, Control and Validation (RCV) + one exam
  • ITIL v3 Service Offerings and Agreements (SOA) + one exam
  • Managing Across Life Cycle + one exam

 

Features

 

  • During instructor-led course, participants will obtain knowledge and hands-on experience. A mixed balance of practical assignments and lecturing reinforce knowledge and boost capabilities on the subject.
  • Interactive lessons and lectures prepare participants for the examination.
  • Each course includes a 90 minutes multiple choices certified examination.
  • The intermediate papers are multiple choice, scenario-based, gradient scored questions. There are eight questions per paper and the pass score is 28 out of 40 correct answers – or 70%. (Closed book / 90 minutes)
  • The ITIL certification is awarded by the APM Group.
  • Number of Participants - The maximum group size for this course is 16 participants.
  • Language - Cantonese with English terms
  • After successfully achieving each ITIL v3 Intermediate Course Module, may get PDUs for PMP credential.  (only for current PMP certified professionals!)

 

Course code: ITIL21-01

Operational Support & Analysis (OSA)
Date : 29-30 /12/2012   (35 PDUs)
Time : 9:30 am ~ 5:30 pm
Price: HK$12,500 (with One certified ITIL v3 examination)

Planning, Protection and Optimization (PPO)
Date : 12-13 /01/2013   (35 PDUs)
Time : 9:30 am ~ 5:30 pm
Price: HK$12,500 (with One certified ITIL v3 examination)

Release, Control & Validation (RCV)
Date : 26-27 /01/2013 (35 PDUs)
Time : 9:30 am ~ 5:30 pm
Price: HK$12,500 (with One certified ITIL v3 examination)

Service Offerings and Agreements (SOA)
Date : 16-17 /02/2013   (35 PDUs)
Time : 9:30 am ~ 5:30 pm
Price: HK$12,500 (with One certified ITIL v3 examination)

Managing Across the Lifecycle (MALC)
Date : 02-03 /03/2013   (28 PDUs)
Time : 9:30 am ~ 5:30 pm
Price: HK$12,500 (with One certified ITIL v3 examination)

Language : Cantonese with English terms
Venue of Course: 3/F, Ruby Commercial Building, 480 Nathan Road, Kowloon
Enrollment Location : 2/F, Ruby Commercial Building, 480 Nathan Road, Kowloon

After completed ITIL v3 Course, you can get the Official PDU for PMP credential

Enquiry, Application & Enrolment

Please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it. at:

Hong Kong Telephone: (852) 2206-9016
Macau Telephone: (853) 6636-9010
Mainland China Telephone: (86)155 469 824 57This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
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